Returns & Refunds
We want you to be completely happy with your purchase. Here's everything you need to know.
7-Day Easy Returns
Return eligible items within 7 days of delivery for a full refund or exchange — no questions asked.
How to Return
1. Initiate Return
Go to My Orders, select the item, and click 'Return Item' within 7 days of delivery.
2. We Review
Our team reviews your request within 24 hours and confirms eligibility.
3. Pickup Scheduled
A courier partner will be assigned to pick up the item from your doorstep — free of charge.
4. Refund Processed
Once we receive and inspect the item, your refund is processed within 5–7 business days.
Eligible for Return
Damaged or defective products
Wrong item delivered
Products with missing components
Sealed/unopened products within 7 days
Not Eligible
Opened skincare, makeup, or fragrance products
Products without original packaging
Items purchased during final sale
Personalised or custom orders
Digital/downloadable products
Refund Timeline
Need help with a return?
Contact our support team and we'll resolve it within 24 hours.
Contact Support →